2.1 Definitions of “Delayed Delivery” means that the completion date of the buyer order is more than 2 weeks later than the contractually agreed latest delivery date due to factors other than force majeure. The delivery date refers to the factory completion date and not the date of departure. 2.2 For delivery delays, we will inform the customers by email the latest delivery date and the reasons for the delay two weeks before the contract delivery date. If the customer does not agree, after two weeks from the date specified in the contract, the customer can be compensated by the agreed amount for each day of extension until the completion of the Order.